Downtime due to Incident at European Data Center

Dear rangers, pilots and commanders,

Our games are back online, and so are most of our websites. A fire alarm at the European data center that is playing a big part in our games’ infrastructure had been causing a near-complete service outage that lasted several hours.

Services that were affected and are working again:

  • Game servers
    • Players that had been online on one of our US or Asian servers at the time of the incident were able to continue playing, limitations applying (e.g. no Gold shop).
  • Game forums
  • Game websites (,,
  • Support website

You should all be able to get back in and play. Sorry for the inconvenience!

Your Support Team

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